KADENPrivacy Policy
What we collect
Your name, email or mobile number, your bikes and their maintenance history, your bookings and orders, delivery addresses, photos you upload, and your approximate location when you use "near me" (only with your permission). If you sign in with Apple or Google, we receive your name and email address from them and nothing else.
Why we use it
To run bookings and orders, to share the details a workshop or supplier needs to serve you (your name, phone and order details), to send reminders and order updates you can switch off in Settings, and to keep the platform safe.
Who we share it with
The workshop or supplier you book or buy from; our payment provider (Stripe) for card payments; our hosting provider (Supabase); and our email provider (Zoho Mail) to send account emails. We do not sell your data.
How long we keep it
While your account is open. If you delete your account, your personal details are removed. Invoices and order records are kept without your contact details for as long as UAE tax law requires.
Your rights
You can see and change your details in the app, switch off notifications, and delete your account in Settings. For any other request, contact support@kaden.ae.
Security
Access to data is restricted so that customers, workshops and suppliers only see what they need. Card details are handled by Stripe and never stored by KADEN.